Your HVAC company could be vulnerable to legal woes that could cost many thousands of dollars. Title III of the Americans with Disabilities Act (ADA) is being interpreted to include websites as “places of public accommodation”. This includes your company’s website. It may not be your purpose but if your website has unavailable aspects to it you could be exposing your company to legal woes. Individuals with disabilities can view this is discriminatory against them and other people with disabilities and based on that view point your company’s website could be in violation of Title III of the Americans With Disabilities (ADA) Act.
The truth is in and companies of all sizes, even those that operate with less than 15 employees are experiencing legal issues in record time. For HVACs specifically, your web presence should be ADA compliant and operational. Website accessibility could be interpreted to mean that your websites content are usable with remediation to those with hardships. This ensures your website is easy to use and can also offer more sales for your business.
As we move into the future and beyond it will be crucial to have a strategy in place to help make your website ADA compliant. No company wants to get that confusing legal document in the mail. Especially, since there are many solutions available for your group’s website. ADA website compliance lawsuits are currently being filed against many companies to include HVAC businesses. The solution is to have a superior company work with you to limit that legal heartburn.